Privacy Policy

1. Introduction

Datalani Technology CC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://datalani.com or use our services.

This policy complies with the Protection of Personal Information Act (POPIA) of Namibia and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Register for an account or service
• Subscribe to our newsletter
• Participate in surveys or feedback
• Apply for employment

This information may include:

• Name and contact details (email, phone, address)
• Company name and position
• Project requirements and business information
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our software development services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and relevant offers (with your consent)
• Improvement: To analyze usage patterns and improve our website and services
• Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud, abuse, and security incidents

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting providers, payment processors, email services)
• Business Partners: With Microsoft and other technology partners for service delivery (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, safety, or property, or that of our users

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Multi-factor authentication and password policies

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights (POPIA & GDPR)

Under POPIA and GDPR, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (right to be forgotten)
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at privacy@datalani.com. We will respond within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Improve website performance and user experience

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Manage Cookie Preferences

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside Namibia, including the United States and European Union, where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with POPIA and GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: